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Refunds & Cancellations
 

Refunds, Trades or Returns are strictly prohibited with The Savory Goddess computerized, kitchenware or consumable items.

If you purchase any cookware items that appear defective or damaged during delivery handling, you will be qualified for a trade once your item has been assessed. evidentiary proof must be provided to the company to initiate an exchange.

SG Catering's cancellation policy is unbending and inflexible when it comes to terminating any of their catering services.

If you have scheduled an event and need to cancel it, you must do so before the month of the event in order to receive a 75% refund. This policy applies to events that have been signed and booked at least two months in advance.

To cancel a scheduled event that you reserved within the same month as the event, you have the option to do so from the moment you sign the contract up until a week prior to the event. Doing so will entitle you to a 50% refund.

 

SG services cannot offer refunds for reservation fees, deposits, or the full amount as it would negatively impact the fees and contracts of third-party vendors paid and signed on clients behalf. 

This policy aims to ensure that all parties involved are fairly compensated and supported. The company aims to 

maintain positive relationships with these vendors by ensuring that their fees and contracts are not affected by client cancellations or changes.

Services rendered are not eligible for reimbursement.

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